IT Infrastructure · Cloud · Security
IT Infrastructure Team Lead with over 15 years of experience managing enterprise IT systems, cloud environments, network infrastructure, and security operations across international offices. Currently leading global infrastructure for ~350 users across six offices, owning the annual IT budget, vendor management, and multi-jurisdiction regulatory compliance. Expert in AWS, Microsoft 365 and Entra ID, FortiGate and Palo Alto security platforms, and virtualization with VMware and Hyper-V. Proven record of delivering large-scale cloud migrations and consolidations, optimizing cloud and licensing costs, building IT teams, and enforcing ISO-aligned security standards.
Platforms I run in production, the certifications behind them, and the physical-security & networking gear I deploy.
Over 15 years, starting in technical support and now running infrastructure for six offices.
Diploma, Network Engineering
Al-Balqa Applied University, Amman, Jordan — 2012
Infrastructure, cloud, and security projects I have designed and delivered.
Put together a lightweight log analyzer for Microsoft 365. It pulls the sign-in and audit logs and flags anything odd, like unusual logins, which gives a small team most of what a SIEM would without the cost of a full one.
Microsoft 365, Log Analytics, SIEM, Threat Detection, AI-assisted Development
Built a small tool that reads DMARC reports and turns them into something I can actually read, so I can see who is sending email as our domain, catch spoofing attempts, and find senders that are not set up correctly.
DMARC, SPF/DKIM, Email Security, Reporting, AI-assisted Development
Wrote a tool that backs up our GitHub repositories on a schedule so we always keep our own copy of the code and history, in case an account or repo is ever lost. Built it with the help of AI coding tools.
GitHub API, Automation, Backup, Scripting, AI-assisted Development
Rolled out backup for staff laptops and desktops across INGOT's offices in around 9 countries, including people working remotely. It runs on Synology with the backups going over VPN, so it works the same whether someone is in the office or at home, and it stays out of the way in the background.
Synology, VPN, Endpoint Backup, Disaster Recovery, Multi-country Rollout
Set up INGOT's Cyprus office across two phases. In 2024 I built the first office from scratch: I planned it, worked with the vendors and the cabling crew, and flew out to finish it on site, covering Cisco switches, a FortiGate firewall, UniFi WiFi and access-control doors, plus all the configuration (VLANs, IPsec and SSL VPN, SD-WAN, SSIDs, APC UPS). In 2025 the company moved to a bigger office, and for that one I handled installing and configuring the infrastructure equipment.
Cisco, FortiGate, Ubiquiti UniFi, VLANs, IPsec, SSL VPN, SD-WAN, Access Control, APC Smart-UPS, Structured Cabling
Standardized the WiFi and office network on Ubiquiti UniFi across several INGOT offices, including Dubai. I did the site survey, the VLANs, the controller and SSID setup, and tied in the CCTV and door-access systems so everything is managed from one place.
Ubiquiti UniFi, VLANs, WiFi, Switches, Firewalls, CCTV, Access Control
Upgraded the UN OCHA Jordan office from an old flat 100 Mbps network to a segmented 1 Gbps one. I planned the design, split it into VLANs for better performance and security, and handled choosing and dealing with the vendors.
Network Architecture, VLANs, 1 GbE Upgrade, LAN Redesign, Vendor Management
Worked on a big structured-cabling job for the Mövenpick resort at Tala Bay in Aqaba, covering CCTV, door access, patch panels and telephony. My part was the cabinets and terminations: getting the racks dressed, labelled and tidy, and making sure the cabling on the back end was done properly.
Structured Cabling, Patch Panels, CCTV, Access Control, Telephony, Rack & Cabinet Management
Offices and projects delivered across 17 cities.